Frequently Asked Questions

Here you will find the answers to the most common questions.
If you have any questions, please contact us.

What is the minimum age to rent a camper?

The minimum age is 23 years old, and it is also necessary to have held a driver’s license for at least two years.

What is the minimum rental period for a camper?

We rent on a nightly basis, with a minimum of 3 nights.

Where do I pick up and deliver the camper?

We adapt to your itinerary. We can arrange delivery and pick up at the airport 24 hours a day, or at any point of Ibiza you prefer.

What is the capacity of the campers?

Our camper vans are designed to accommodate up to 4 people comfortably, with two perfectly equipped double beds.

What is included in the rental insurance?

The insurance is fully comprehensive with an excess of 400 €. In the event of small We do not pass on the cost of the repair to you. We prioritize your peace of mind.

Is it necessary to pay a deposit?

We do not ask for a deposit in advance. The rental contract serves as a guarantee for minor damages. In case something happens, we manage it with you at the end of the trip.

When and how do I make the payment?

Payment is made at the time of delivery of the camper. You do not need to advance money. We accept cash, credit/debit cards and bank transfers.

What is the cancellation policy?

We know that plans can change. If you need to cancel, let us know as soon as possible, and we will do our best to help you. If you cancel less than 7 days in advance, 30% of the total rental amount will be refunded, even if the trip does not take place.

What is included in the camper?

Our camper vans are fully equipped with bed linen, kitchen utensils, crockery, coffee maker, table sets, beach accessories, chairs and outdoor table for use in camping, etc… We also include a guide and a map of Ibiza to make the most of your trip.

How does the electricity work in the camper?

The campers are equipped with solar panels and high-performance batteries, guaranteeing unlimited autonomy. You will be able to charge phones and other devices without problems.

Is mileage limited?

No, mileage is unlimited. Enjoy the freedom to explore the whole island without restrictions. It is not possible to travel outside Ibiza and Formentera.

Can I travel with children?

Of course we do! We have child seats available and will provide them at no additional cost.

Are pets allowed?

Yes, pets are welcome. We only ask that you take care to keep the camper in perfect condition.

What happens if I have a problem with the camper during the trip?

We have a 24-hour assistance service to solve any unforeseen event that may arise.

Is it mandatory to stay overnight at a campsite?

Yes, in Ibiza the regulations require that campers and motorhomes spend the night in areas designated for this purpose, such as campsites. It is not allowed to sleep inside the camper outside these spaces.

How do I make a reservation at the campsite?

We take care of everything to make your experience as easy as possible. When you make the reservation of your camper, we also manage your place in one or more of the four campsites on the island, according to your preferences. You only have to tell us the dates and the campsite you prefer, and we will make the reservation for you. In addition, you will enjoy a 50% discount on the cost of the campsite, thus guaranteeing a comfortable, legal and hassle-free stay.

What happens if I want to extend my lease?

If you decide to extend your trip, please let us know as soon as possible and we will do our best to accommodate your request.

What should I do before returning the camper?

Return the camper with a full tank of fuel, just as we deliver it to you. It is not necessary to clean it, we take care of it.

What cleaning measures do you take between rentals?

We carry out a thorough cleaning and disinfection after each rental, guaranteeing maximum hygiene conditions.

Send us a message

Write us through our contact form, email or WhatsApp indicating your travel dates and we will send you all the details of the Camper & Camping service.

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+34 658 183 187

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info@campervanibiza.com

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